1. Introduction
This Privacy Policy explains how ALIA-G (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use the ALIA-G mobile application and related services (“Platform”).
By creating an account or using the Platform, you consent to the practices described in this Policy.
2. Information We Collect
We collect the following categories of information:
A. Information You Provide
Name, email address, phone number
Profile details (bio, interests, photos)
Matchmaking preferences
Marketplace listings and item details
Messages and interactions with other users
Payment information (processed by third-party providers)
B. Automatically Collected Information
Device information (model, OS, identifiers)
IP address and location (approximate)
Usage data (features used, time spent, interactions)
Cookies and tracking technologies
C. Optional Verification Data
Student or work email verification
Identity verification documents (if required for safety)
3. How We Use Your Information
We use your information to:
Provide matchmaking and marketplace features
Personalise your experience
Facilitate communication between users
Improve safety and detect fraud
Process payments and subscriptions
Analyse usage to improve the Platform
Comply with legal obligations
We do not sell your personal information.
4. How We Share Information
We may share your information with:
A. Other Users
Profile information
Marketplace listings
Messages (only to the intended recipient)
B. Service Providers
Payment processors
Cloud hosting providers
Analytics tools
Verification partners
C. Legal & Safety Authorities
We may disclose information if required by law or to protect the safety of users.
We never share your personal information with advertisers without your consent.
5. Matchmaking Data
To provide matchmaking features, we may use:
Profile information
Interests and preferences
Behavioural signals (likes, skips, interactions)
This data is used to improve match suggestions but is not shared with other users beyond what you choose to display.
6. Marketplace Data
When you list or purchase items:
Your listing details become public
Your profile may be visible to other users
ALIA-G is not a party to transactions between users.
7. Messages & Communications
Messages between users are private, but may be accessed:
If required by law
To investigate safety concerns
To enforce our Terms & Conditions
We do not scan messages for advertising or marketing purposes.
8. Cookies & Tracking
We use cookies and similar technologies to:
Keep you logged in
Personalise content
Analyse usage
Improve performance
You may disable cookies, but some features may not function properly.
9. Data Storage & Security
We implement reasonable technical and organisational measures to protect your data, including:
Encryption in transit
Secure cloud storage
Access controls
Regular security audits
However, no system is completely secure.
10. International Data Transfers
Your information may be stored or processed in countries outside your own. We ensure appropriate safeguards are in place when transferring data internationally.
11. Your Rights
Depending on your location, you may have rights to:
Access your data
Correct inaccurate information
Delete your account
Withdraw consent
Opt out of marketing communications
Requests can be made through the in-app support system.
12. Children’s Privacy
ALIA-G is intended for users 18 years and older. We do not knowingly collect data from minors.
13. Retention of Information
We retain your information only as long as necessary to:
Provide the Platform
Comply with legal obligations
Resolve disputes
Enforce our Terms
Deleted accounts are removed within a reasonable timeframe.
14. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated Policy.
16. Contact Us
For privacy-related questions or requests, contact us at:
Email: info@alia.net.au
Contact ALIA-G at info@alia.net.au.