This User Verification Policy explains how ALIA-G verifies its users, what information is required, how verification is used, and the consequences of failing or refusing verification.
1. Purpose of User Verification
User verification exists to:
Reduce fraud and scams
Increase other users’ trust
Improve platform safety
Ensure compliance with local laws
Maintain a high-quality interaction environment
Verification helps protect all users of ALIA-G community.
2. Who Must Be Verified
Verification is required for:
Users listing items above a certain value
Users with repeated partnership activity
Users receiving multiple complaints
Users flagged by automated safety systems
Users participating in ALIA-G premium programs
ALIA-G may request verification from any user at any time.
3. Types of Verification
ALIA-G may require one or more of the following:
A. Identity Verification
Government-issued ID (driver licence, passport, national ID)
Selfie or live photo match
Age confirmation (must be 18+)
B. Contact Verification
Email verification
Phone number verification
C. Payment Verification
Valid payment method
Bank account verification (for payouts, if applicable)
D. Listing Verification
For high-value or sensitive categories, ALIA-G may request:
Additional information
Proof of advertised partnership opportunities
4. How Verification Works
The verification process may include:
Submission of required documents
Automated checks for authenticity
Manual review by ALIA-G’s safety team
Approval, rejection, or request for more information
Most verifications are completed within a reasonable timeframe.
5. Use of Verification Data
Verification data is used to:
Confirm member identity
Prevent fraud
Support dispute resolution
Maintain platform integrity
ALIA-G does not publicly display sensitive verification information.
Only the following may be shown to users:
“Verified User” badge
Verified phone or email status
6. Privacy & Security
ALIA-G stores verification data securely and in accordance with:
ALIA-G’s Privacy Policy
Applicable privacy laws
Industry-standard security practices
Verification data is not shared with users or third parties except:
Identity verification partners
Law enforcement (when legally required)
7. Failure to Complete Verification
If a user fails or refuses to complete verification:
ALIA-G may:
Remove or hide listings
Restrict user features
Limit account functionality
Suspend or terminate the account
Repeated refusal may result in permanent removal from the platform.
8. False or Fraudulent Verification
Submitting false, altered, or fraudulent documents is strictly prohibited.
ALIA-G may:
Immediately suspend the account
Remove all listings
Permanently ban the user
Report the matter to law enforcement
9. Re-Verification Requirements
ALIA-G may require re-verification when:
Account details change
Suspicious activity is detected
Multiple disputes or complaints occur
High-risk items are listed
Verification documents expire
Failure to re-verify may result in account restrictions.
10. Appeals
If verification is denied, users may submit an appeal through in-app support.
ALIA-G may request:
Additional documents
Clarification
A new verification attempt
ALIA-G’s final decision is binding.
11. Updates to This Policy
ALIA-G may update this User Verification Policy at any time. Continued use of the platform means you accept the updated policy.
Contact ALIA-G at info@alia.net.au.